This Privacy Policy describes how Pulse (“we,” “us,” or “our”) collects, uses, and shares information when you use the JEAPLUS Merchants mobile application (the “App”), provided for the benefit of members of the Jordan Engineers Association (the “JEA”) and their family members. This policy is an extension of the App’s Terms and Conditions and is designed to comply with applicable data privacy laws and regulations in the Hashemite Kingdom of Jordan.
1. Information We Collect:
We collect several types of information from and about users of our App, including:
- Personal Information: This may include information that can be used to identify you, such as:
- Merchant’s Information: This information includes but is not limited to information about the authorized signatory, the physical address/es, the company’s registration details and stake holders, and the company’s trade license.
- Contact Information: Your email address, and phone number.
- Account Information: Username, password, and other information you provide when creating and managing your App account.
- Usage Information: This includes information about how you use the App, such as:
- App Activity: Information about the offers you provide, and the redemption of those offers.
- Device Information: Information about the device you use to access the App, including the device model, operating system, unique device identifiers, IP address, and mobile network information.
- Location Information: Your device’s location (with your permission). This may be used to provide location-based services. You can control location sharing from your device settings.
- Log Data: Information about App errors, crashes, and other technical issues.
- Transaction Information: Details of the discounts and offers you redeem, including the buyer, the offer details, the payment method used, the date and time of the transaction, the amount spent, and the amount saved.
2. How We Use Your Information:
We use your information for the following purposes:
- Providing and Improving the App: To operate the App, provide you with access to its features, personalize your experience, and improve the App’s functionality and performance.
- Verifying eligibility: To confirm your eligibility to use the App and access the network that is exclusive to eligible merchants.
- Facilitating Discounts and Offers: To enable you to create, edit, and provide discounts and offers for JEAPLUS users.
- Customer Support: To respond to your inquiries and provide you with assistance regarding the App.
- Marketing and Promotions (Pulse Services): With your consent (where required), we may use your information to send you promotional communications about relevant Pulse services that may be of interest to you. You can opt out of these communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly. We will not share your data with third parties for their marketing purposes.
- Data Analytics: To analyze App usage patterns, identify trends, and gather insights to improve the App and our services. This may involve aggregating and anonymizing data to protect your privacy.
- Legal Compliance: To comply with applicable laws and regulations.
3. How We Share Your Information:
We may share your information with the following categories of third parties:
- Jordan Engineers Association (JEA): We share necessary information with the JEA wherever applicable as per our agreement with them. This may include your details, usage data related to redeemed offers, and any feedback you provide through the App.
- JEAPLUS Users: When you share a discount or offer, we may share your information with the relevant user to facilitate offer redemption and track offer redemption. This is limited to information necessary for the transaction.
- Service Providers: We may engage third-party service providers to assist us with various functions, such as hosting, data analytics, customer support, and marketing. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that such disclosure is necessary to protect our rights or the rights of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security:
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention:
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Choices:
- Location Information: You can control whether the App accesses your device’s location through your device settings.
- Marketing Communications: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.
- Account Information: You can access and update your account information through the App.
7. Children’s Privacy:
The App is not intended for children under the age of 4. We do not knowingly collect personal information from children under this age. If you become aware that a child has provided us with personal information, please contact us.
8. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy in the App or by other means. Your continued use of the App following the posting of such changes constitutes your acceptance of the revised Privacy Policy.
9. Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at: